Shipping and Returns
📦 SHIPPING
All shipments depart from our Naples store via GLS express courier. Shipping costs vary based on weight and destination.
🇮🇹 Italy (all regions, except Sardinia):
– up to 3 kg → €7
– from 3.01 kg to 10 kg → €10
– from 10.01 kg to 20 kg → €12
– from 20.01 kg to 30 kg → €15
– from 30.01 kg to 50 kg → €18
– from 50.01 kg to 75 kg → €28
– from 75.01 kg to 100 kg → €33
– over 100 kg → €44
🇮🇹 Sardinia:
– up to 3 kg → €7
– up to 5 kg → €10
– up to 10 kg → €14
– up to 25 kg → €18
– up to 50 kg → €26
– up to 75 kg → €32
– up to 100 kg → €39
– over 100 kg → +€20 every 50 kg
🌍 International Shipping (GLS Europe)
International shipments are shipped via GLS Express. Shipping costs vary based on weight and destination.
🇪🇺 Europe 1
(Austria, Germany)
– up to 3 kg → €8
– up to 5 kg → €9
– up to 10 kg → €11
– up to 15 kg → €13
– up to 20 kg → €14
– up to 30 kg → €19
– up to 40 kg → €23
🇪🇺 Europe 2
(Belgium, Denmark, France, Luxembourg, Netherlands, Poland, Portugal, Czech Republic, Slovakia, Spain, Switzerland, Hungary)
– up to 3 kg → €10
– up to 5 kg → €12
– up to 10 kg → €14
– up to 15 kg → €17
– up to 20 kg → €19
– up to 30 kg → €23
– up to 40 kg → €29
🌍 Europe 3 / Non-EU
(Andorra, Bulgaria, Cyprus, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Liechtenstein, Lithuania, Malta, Norway, Romania, Serbia, Slovenia, Sweden, Turkey)
– up to 3 kg → €18
– up to 5 kg → €21
– up to 10 kg → €23
– up to 15 kg → €29
– up to 20 kg → €35
– up to 30 kg → €41
– up to 40 kg → €49
📦 Approximate delivery times:
– Italy: 1–3 working days
– Europe: 3–6 working days
📄 Notes:
For shipments to non-EU countries (such as the UK, Switzerland, Norway, etc.), customs duties or local taxes may apply, which are paid by the recipient.
For smaller islands or remote locations, contact us for a personalized quote.
🔁 RETURNS
You have 7 days to request a return for an intact, unused product.
Contact us on WhatsApp or via email, indicating your order number.
Return costs are the responsibility of the customer (except for errors or defects attributable to Rondinella Market).
Returns are not accepted on opened, damaged, or personalized food items.